The Practice now participates in the Friends and Families test system where monthly feedback is uploaded to a central NHS site. http://www.england.nhs.uk/ourwork/pe/fft/friends-and-family-test-data/
On this page - select FFT GP under the heading Organisational Level Tables. Select the tab at the bottom that says Practices and search for the surgery to see the results. Currently we are not getting a great deal of feedback, but we will continue to seek patient comments, either in the practice by a written form or via this website. There are only 2 questions, but one has a facility to write your concerns or compliments in.