Westbury SurgeryWestbury On SevernGlos, GL14 1PBTel: 01452 760314
If you are on regular medication you may obtain a repeat prescription without having to see the doctor. You will need to use the computerised prescription slip with the item(s) required clearly marked and hand this to the reception to deliver by post.
Telephone requests can not be accepted. Please allow 48 hours for requests to be processed.
If you wish to use the prescription collection service offered by Newnham Pharmacy your request slip must be marked with a 'C' for chemist and delivery to the surgery before 11.30.
All patients on repeat medications require review with the doctor or nurse at regular intervals. The review date will appear on the repeat request slip. This review is essential to ensure your medication is still appropriate for your medical needs.
If you wish to speak to a dispenser with any qeuries please telephone after 11am.
The Dispensary is open 8.30-1pm 2pm-6pm Monday to Friday and is contactbable via the normal surgery number after 11 am.
The mobile phone trial proved difficult due to signal reception and will no longer be used - apologies for this inconvenience.
The dispensary will be closed between 1pm and 2pm for lunch each day.
Please ensure you order your prescription in plenty of time during bank holidays.
For any emergencies when the surgery is closed please contact:
URGENT REPEAT MEDICINES SERVICE
This service is available at most community pharmacies county-wide. This allows patients who have run out of medication during out of hours (including weekends and Bank Holidays) to request urgent medication from a pharmacy without having to wait for the surgery to re-open. It must be stressed that this is for Urgent needs. The pharmacy will inform your regular GP that you have been issued with an urgent supply of medication. Below is a list of pharmacies in the FOD and Gloucester that offer this service:
This service is also available for temporary residents.
1400 - 1800**
1400 - 1800
0830 - 1300
**Pre-arranged prescription collections only and acute prescriptions for Westbury .
The dispensary is closed between 1300 and 1400 hrs for lunch.
The Practice can dispense medications to patients who live more than one mile from the chemist. Patients can collect their medications from the surgery dispensary.
If you wish to discuss any queries with the dispenser please telephone the dispenser after 11am on 01594 516241. (The trial of the mobile phone to contact the dispensary has been cancelled due to bad signal reception in this area - apologies).
The Surgery is unable to dispense any hospital prescriptions. If you are given a prescription from the consultant in the hospital, you will need to go to the hopsital pharmacy to have your medication dispensed to you.
The Surgery is able to dispense your NHS dental prescription. NHS charges/exemptions will apply. You can also take your prescription from the Dentist to any Pharmacy
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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