All surgeries are by appointment. We aim to offer an appointment within 48hours, and on the same day for emergencies. Your appointment will be for 10 minutes. If you require longer please tell the receptionist and she will arrange this.
We have recently made some changes to our appointment system. All morning surgeries with the exception of the first three appointments will be available for booking on the same day. You can either telephone or call into the surgery at 8.30am to book an appointment on the day.
All evening surgeries are available for non urgent booking in advance. These appointments are ideally suited to the situation where a patient may wish to see a particular named doctor.
We also offer daily telephone appointments if you wish to speak to a GP about concerns about your health. Please let the Receptionist know if this is what you would like to book.
Please, where possible, phone to book an appointment as it is unfair to other patients to turn up at Reception prior to 0830 hrs.
Emergency appointments are for problems that cannot wait until the next available appointment. To enable us to keep the length of waiting time in the surgery to a minimum, the doctor/nurse will not see anyone who is 10 minutes late for an appointment.
- If you are late you will need to inform the receptionist as you may not be seen and you may need to re-book another appointment.
- If you are 10 minutes late, you will need to re-book another appointment.
As soon as you realise you are unable to attend for your appointment, please cancel it so that we can give it to someone else.
We are currently offering appointments under this scheme for anyone who is not receiving treatment for ongoing conditions - the reception staff may offer one of these appointments if we are already experiencing high demand for appointments. The appointment will either be at The Dilke Hospital or Lydney Hospital, you will be informed which when booking. These appointments are also available on a weekend when the surgery is closed but must be booked by close of business Friday.